The following terms and conditions govern your use of this site and the purchase of products by you through this site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions").

We reserve the right to make changes to these terms and conditions at any time.


Product Availability
If for any reason we cannot make full delivery of your order we will telephone or email you to confirm your instructions before putting any goods on backorder.


Shipping and Delivery
Shipment of all products ordered via the online store is done from our warehouse in Western Australia.


Payment or Order Methods
To make an order by phone please give us a call on 08 93816800 or mobile service 0409 994 409 and we can take your order and have it sent straight to your door. We can make arrangements for payment in many ways including credit card, cheque, money order and direct bank transfer. To order by email just send us an email to info@horselines.com.au with your order and delivery details. Please do not send any credit card information by email as it is not secure, just let us know your preferred payment method and we will contact you if needed. Order by mail order we can also accept your order by ordinary mail, just post you order to:

Horse Lines
Shop 2, 424 Roberts Road
Subiaco 6008 WA.

We will need your order details, delivery information and payment method.


Payment Options
Horse Lines provides a number of payment options for you convenience. Please select your preferred payment method when you order or checkout from the online store. Details of the options are provided below:

Credit Card
Visa and Mastercard are accepted and your details are entered securely online so that we can process your order. We use fully secure 128bit encrypted SSL technology to protect any information you provide. Payments are not taken against your credit card until we dispatch your order. Credit card details can also be provided over the phone.

Cheque and Money Order
You can pay by posting a cheque or money order to us at the above address. As soon as payment is cleared we post your order straight away.

Direct Bank Debit/Transfer
You can debit a payment directly to the Horse Lines bank account from your bank or by your internet banking facility. Bank account details for Horse Lines will be provided in your confirmation email when you order online or we will contact you for other ordering methods.

PayPal
We accept payment by Pay Pal. Just go to www.paypal.com.au and login to your personal account or create a new account. Payments should be sent to the Horse Lines Pay Pal account at info@horselines.com.au. PayPal is a secure payment method where your details are kept confidential by Pay Pal. Pay Pal has over 78 million customers. Pay Pal is owned by Ebay and is the primary payment method for all Ebay payments. .

Credit Card Fraud Protection
Horse Lines conducts checks on payments made by credit card to confirm the transaction is authorised by the card holder to protect you from fraudulent use of a credit card. We may need to contact you for further details. Large credit card transactions may require other payment options to be used, please check with us if you have any questions. If you have any queries or questions relating to these terms and conditions then you can send an email to info@horselines.com.au or contact us on 08 93816800 or mobile service 0409994409


Order Acceptance Policy
Payment shall be made by a credit card. Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of the order or our offer to sell. We reserve the right, without prior notification, to accept or decline your order or limit the order quantity for any reason. For credit card payments, such payment is subject to the approval of the financial institution issuing the credit card and we shall not be liable in any way if such financial institution refuses to accept or honor the credit card for any reason.


Typographical Errors
In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information, we shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. We shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, we shall immediately issue a credit to your credit card account in the amount of the charge.